Shipping & Delivery

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1. Shipping cost

The final delivery charge for your order will be calculated at the checkout. To view the cost of delivery for your order, please add all of the items to your shopping cart and ensure your delivery suburb and postcode is correct.

2. Delivery timeframe

For small items, delivery typically takes 2-3 business days. Delivery to rural areas may take longer.

For large items, delivery to the South Island generally takes 2-3 business days, while delivery to the North Island takes 4-5 business days.

As shipping is handled by third-party services, delays may occur due to circumstances beyond our control.

3. Can I collect my order?

Yes, you can book a time for the collection at our store in Christchurch. By appointment only.

4. I’m having trouble placing an order because my address isn’t accepted. 

Try to manually type in your address, double check the postal code. Email us hello@lavie.co.nz if still not works.